With its modular, layered architecture, EFS eBanking allows the “assembly” of components from basic building blocks to deliver or customize services according to each customer’s specific requirements. Standard consumer and corporate application come ‘ready to use’. EFS eBanking facilitates a "start small/ grow on own pace", helping banks exploit new opportunities by creating new products or services based on reusable components.
 
A flexible interface layer is embedded in the architecture of EFS eBanking and integrates industry standard middleware and custom adaptors to facilitate the smooth, fast and flawless incorporation of EFS eBanking into the financial organization’s infrastructure and to accelerate significantly time-to-market.

There is significant diversion on the range of e-banking services users' needs, depending on their profile. Retail customers generally require easy-to-use payment applications, summary screens and financial management tools. On the other end, corporate customers are interested in advanced cash management services and other process-optimizing tools (e.g. trade finance, reconciliation, cash-flow projections, and liquidity management).
 
EFS eBanking empowers its users to address their financial issues in the most convenient way, by offering them the best tools for each case. Thus, retail, SME and corporate users enjoy the most relevant to their business set of services, all built and deployed within the same EFS framework.

EFS eBanking platform serves as a reliable, user-friendly, efficient hub for solid, mutually profitable communities of merchants, consumers and the banks. Through its innovative “Easypay” application any company/organization may provide its customers with a better service experience, by offering them the possibility to pay online their bills easily, securely and swiftly through a web browser or a native smartphone application.

Additionally, companies may acquire supplementary incoming revenue channels, by relying on the “Paycenter” application, which transparently facilitates on-line payment options for them. Thus, all the actors of the commercial chain work together in a “win/win” environment, which maximizes benefits for all.

Portals, SMS messages, applications downloadable to smart-phones are few of the different possibilities that EFS eBanking offers to users, who, depending on the context, prefer a different channel in each case to perform the same action.
 
Delivery of services across multiple channels becomes critical in order to satisfy users and address a wider customer base, while keeping the servicing cost low. EFS eBanking forms a solid background for the development of mobile applications offering a wide range of services, such as checking balances, scanning and paying bills, locating nearest ATM/branches, transferring amounts, paying credit cards, managing alerts etc. Such applications have the potential to evolve into a digital, safe, “mobile wallet” for the users and a very profitable service channel for the Banks.

Due to the plethora of electronic threats, users are often worried whether their data are secure when they perform their transactions on-line.
 
By acknowledging this fact, EFS eBanking offers maximized application security features, by following state-of-the-art encryption practices for data transfer or storage. Two-factor authentication provides an extra safeguard by requiring additional evidence for the authentication of a user through a single-use, time-limited token (“extra-PIN”). A flexible, customizable role-based access management system offers full auditing, tracing and accountability by supporting information isolation, action restriction and transaction limits. Multi-level approval workflows secure all authorization required before transactions can be executed. The platform provides full tracking, tracing and auditing of all actions within the platform, both from the customer’s and the Bank’s operational staff perspective (“who did what and when”).